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Advantage of Outsourcing to India India has emerged as a major outsourcing hub in the recent years especially in BPO business. This is mainly due to the availability of educated, English speaking and technically qualified work force. The qualified resources improve the cost, quality and productivity of the outsourcing operations.
The US/UK corporate is shifting to India as it improves their bottom line by cutting the cost by more than 50%. The average manpower cost for outsourcing functions particularly for call center is about $5000 per annum in India as against $40000 and above per annum in US. The technological advancement in the field of telecommunication and the availability of considerable bandwidth in the Indian subcontinent has made it possible to cater to the needs of US corporate efficiently and economically. Combining the power of our Live Chat service and strategic as well as innovative and effective advertising we are here to serve you best services to improve your productivity, increase sales volume, increase customer satisfaction, manage online sales and customer support chats and put your company to work in the globe with the excellence elive word power. Your BenefitsQuality, cost effective total solutions, assured deliverability and consistent performance with a view to enhance the profitability of client has been the focus area of our working. The benefits to the clients, seeking BPO services in India, other than the substantial saving on cost are: -
Chat live with visitor / customer on your web site on one to one basis solve their queries and assist them in completing sales process. This helps in closing sales faster. Live support brings more confidence to your customers. Monitor Visitors on your web site in real time, how many visitors on your web site, what web page they are viewing, from where they come to your web site. Find out if they need any help from you. Redirect to web page which you think will provide more information and assist them in purchase decision or invite them for chat with you to resolve their doubts. Make web site live and interactive, offer best customer care services, support them when they need.
Help multiple customers at the same time on one to one basis - reduces support cost . Use canned responses / push web pages - reduces support cost and improves response time. Implementing Live Support / Help on your web site is easy and fast. Within 15 min. you can start monitoring and chatting with your web site visitors. What Outsourcing Offshore of Live Text Chat Support does for you? Generates sales volume Increases customer satisfaction Saves on costs How does outsourcing text chat agent support work for you? We will text chat live one to one with your customers, offer your special promos, resolve queries in real time & close sales and also provide greater coverage at a fraction of the cost to your company if your employees answer phones, call customers, solicit or receive phone orders. We are the next generation call center. Our agents will represent you online on your websites and your auctions, talking to your visitors personally in real-time 24 hours a day 7 days a week via our innovative live chat system. Our professional and highly skilled Live Sales people greet your visitors when they visit your website and assist them throughout their entire stay. If you require, our Live Sales people will also try to convince your website visitors to buy your products and services and answer any queries they may have. Additionally, our operators will try to generate sales leads, and cross-sell other related products to your customers resulting in higher sales volumes. Now that's putting your website to work! We have a team of dedicated and hard working executives round the clock to cater to all your back office operations and can efficiently handle all projects falling in our scope of work. Our service is applicable to anyone planning to enter the world of problem-solving using Internet and IT-enabled services.
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